If you have booked a hotel stay with additional services such as flights, transfers or other activities on site, you will receive all the documentsfor these services as soon as they become available. The deadline for receiving all the travel documents is 7 days prior to the date of your stay. It is important to check your email inbox until the day of departure to ensure the smooth running of your stay.

For a hotel stay without transport, only the booking confirmation will be sent to you by e-mail when you confirming your stay.